eTextShop.com   

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Rating	Date	Comments
	Jan 2012	I sent several orders at a quoted price and received substantially less. I called to inquire when, after sending a large number of brand new books, they reduced the quoted amount by 33%. The first explanation that they gave made no sense and I pointed that out and then the manager completely changed her story and gave me a second, equally incoherent, response. They generally quote higher than their competitors but now I understand why: they simply pay a lower price. I also send several orders that they claimed that they did not receive. These people are not reputable and I do not advise doing business with them.
	Sep 2011	This is the worst textbook buyer I have ever worked with. I would not wish them on anyone.
	May 2011	Best buyback textbooks service. Excellent prices. Excellent customer service. Very prompt with payment. Don't be afraid to give these guys a try. You will not be disappointed. They are a 5 star in my book.
	Feb 2011	They quoted me a great price (5.16) for a book. I sent it in absolute, brand-new condition. I received a check for 1.16 5 Weeks after i sent the book. No explanation as to why. I deal with other companies, and have never ever encountered this kind of problem. Other companies can be picky, but I believe their judgments are fair. I will never use this site.
	Dec 2010	This company is terrible. They claim they sent out a check and lost it in the mail. They said I have to wait 60 days in order for them to send me another check. It's such bull, they just want you to forget about the check and take your books so they can re-sell them. The reviews that were 5 star and claim it was really good service is bull also. I'm 100% sure its from the people @ Etextshop.com.
	Sep 2010	I sent two books back to etextshop.com with their prepaid mailing label. after 4 weeks I didn't receive my check so I emailed them. Their response was: (As per our last email correspondence, the books that were sent in for order #46557 were evaluated as defective and there was no payment issued for this order.) I still don't have my books back or my money. I will never deal wtih this company again.
	Jun 2010	I had a very undesirable experience with this company! I used their pre-paid label, but I also purchased delivery confirmation at the post office. The book was delivered in 5 days. After 2 weeks I called the customer service number to see if the book had been processed. The lady that I spoke with said that the book was never received. I told her that I had purchased delivery confirmation and that it said the book was delivered. She still insisted that the book was not received. After reading other reviews on this website, I decided to file a claim with the Utah BBB. Magically, 1 day after I filed a claim with the BBB, I received an e-mail stating that my book was received and a check would be processed. If you deal with this company, be prepared to file a claim with the BBB in order to get your money!!!
	May 2010	My experience with etextshop has been nothing but positive. The quotes are timely and accurate, the customer service is exemplary, and the turn around time is good. I have a feeling that those that have submitted the very miserable reviews are probably the same people who try to send dog-eared and marked up books with torn covers and missing pages, yet they expect the top dollar. My textbooks are always well cared for, and I do not mark in most of them. If I do, I do not expect a premium price to be paid for them. When I was a first time seller to them, they even matched some competitors' prices on that shipment to get me to use their business more in the future. This site is just like all others: the malcontents always make the most noise, and they can ruin a good business with their false and misleading accusations. John
	Mar 2010	Scam. They offer high bids and free shipping to lure suckers like me in. Then they have a host of methods for either giving you way less or, in my case, giving you nothing. If you address their scamming directly they simply shout you down.
	Mar 2010	I wish I read reviews on this site. Major ripoff. Here is the copy-paste from my sale order with them. In a nutshell: the final price is less then half of what they promised. See for yourself. Quoted: New: $74.70 Used: $67.95 Qty: 2 Received Qty New: 0 Rate: $74.70 Subtotal: $0.00 Received Qty New: 2 Rate: $33.75 Subtotal: $67.50 Total: $67.50 Comments: Quoted Price Given Other Total Charges/Imbursements: $0.00 Notes: Total Amount: $67.50
	Feb 2010	I have also very bad experience dealing with this company. I send 2 used books and 1 new wrapped them up. The estimation cost was pretty good. But then they claim the books were received in wet conditions. The check was kind of a joke. I asked to provide me with any proof about the receiving conditions of my books. But they can’t proof anything. REPRESENTATIVE told me that she can send books to me if I pay for shipping and return check to them back. I asked to transfer me to the department who is dealing with the customers’ complains she hang up on me. After I tried to call the second time I just got the voice-mail. It was not my first time selling the textbooks and I never had any issues with the other companies even located in West Cost that is far than Utah from NY. IT’S TOTAL SCAM. DON’T DEAL WITH ETEXTSHOP.COM.