Since we began as a home-based enterprise in 1999 we have grown steadily thanks to our customers, yet retained that family style approach to doing business that we think is the real key to our success. We treat our staff like we would ourselves, and they in turn go the extra mile for customers like you.
Whether you're selling a used college textbook or need to buy a new or used college textbook at a great price, our friendly and experienced customer service team is committed to helping you every step of the way. Like answering your emails courteously and promptly, and making sure that when you call us, we provide you with the answers you're looking for. And ensuring that most orders are processed and shipped within 24 hours.
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| Rating | Date | Comments |
| Jan 2012 | I've used bookbyte a few times now and have had no problems. Will continue to use them! | |
| Jan 2012 | Nice service! Used it to sell my Accounting book. sent it off one week got it back the end of the next week. Will use again! | |
| Oct 2011 |
I have used this company 2 or 3 times and never had a problem. I get a check for the full amount quoted usually in about two weeks. |
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| Sep 2011 |
Very poor service - at least I received partial payment. 2 books were quoted and were brand new - they were listed as used and the original quote not honored. Will not use again |
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| Aug 2011 | Excellent experience! No problems. They provide free delivery confirmation with shipping which is a big plus for me. I was given full payment in my Paypal account in a very timely manner. | |
| Mar 2011 |
Didn't have a problem. Was quoted a price of close to $60 for one of my late fathers textbooks (Civil Engineering field) and received it within a week or 2 via check So I would recommend Book Byte, yes |
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| Jan 2011 | Such a rip off. I gave them a brand new book and I was not given the quoted price. I was given $18 less than the quoted price. I should have used a different website. DO NOT RECOMMEND!!! | |
| Jan 2011 | Tried to sell used books but the price I was quoted was different than what the company gave me. The books were brand new,still in the shrink wrap. I was cheated. | |
| Dec 2010 | Good experience, FAIR price. Serious people. friendly site. | |
| Dec 2010 | Worst online company I ever dealt with. They are the reason I will never sell a book online. Sent book to them 2 weeks ago and was quoted 65.00 in the beginning as a lure. And then they told me pages were stuck together which never was the case. They told me the value is 0 and then told me my book was "RECYCLED."Beware: DONT ever do business with these people. | |
| Oct 2010 | This site was recommended to me by a user. He said that they are not the best simply because they are not helpful. I have used this site only once, I had a question and it was answered quite quickly actually. I think the only complaint I have is that they are a bit slow. But in all fairness, they are receiving a lot of orders apparently. And I for one believe them, because I have a friend who works in a campus book store and she experiences the same volume of books coming in and going out. Other than that there are no complaints. | |
| Oct 2010 | Excellent people here. They are fair and responsible! | |
| Oct 2010 | Do not use this site to sell your books. I sold 4 books in excellent condition. I checked the status of my order once they were sent, and the order said "pending"...now it says "cancelled" and when I email them to get an explanation, I get no response. I wish I would have checked them out before I sent them my books, because after reading the reviews I have a feeling I will never receive my much-needed money or my books back to sell elsewhere. That is really sad that people take advantage in this way, as there are people in the world that need the money promised to them and are struggling to make ends meet... | |
| Aug 2010 | I sold back one book. Book Byte lied and claimed to have received a totally different book that the one I shipped them. I used the ISBN number on the back of the book to locate it on their website, so I'm sure it was correct. Book Byte simply did not want to pay for the book. | |
| Aug 2010 | Books shipped out on Monday and I received full payment by the following Wednesday | |
| Jul 2010 | Paid exactly the quoted amount and very timely. | |
| Jun 2010 | Sent in one old book. It took about 7-10 days for the money to come into my PayPal account. Also, I emailed them during that time, and I received a response the next day. Good customer service. Good site. | |
| Jun 2010 | never had a problem, although processing is very slow. might do business with them again! | |
| May 2010 | I have never had a problem with Bookbyte. They are a bit slow in processing the payment into my paypal account. But other than that so far so good. | |
| May 2010 | Do not use bookbyte.com I have use them twice so far. Once to try them out and the second time to confirm their service. First, they take a longer time to issue checks than other companies that I've used (and prefer). Second, They never pay you what they quote you. They offer a 10% increase but in the end they deduct more than that and you would've been better off using another company. The books I send in are ALWAYS completely new, never used or cracked open. So there is never a reason to deduct anything. I do this for a living, I'm not someone who has done this for the first time. Use a different company, you'll be better off. | |
| Feb 2010 | so far everything I sold to them was payed for smoothly and prompt. The only thing I would like to see change is their email system. I have sold two more books to them and am thinking the transaction will go smoothly. | |
| Feb 2010 | My 3rd or 4th time using buyback with Bookbyte. This time I selected the Paypal option instead of the check option. Sent on 1/20 and paid on 1/28 with the fully quoted amount; no deductions for using Paypal as far as I can see. I've never had a bad experience with this company and I've used them both for buyback and buying texts. They are also one of the few buyback companies listed on the BBB, so if you have complaints, I suggest filing there. I've had other companies refer to Bookbyte as a 'reputable seller' when they weren't able to price-match (!)...I mean if your competition even calls you reputable, that's a sign you are doing something right. | |
| Feb 2010 |
I've sold books back to the company two times so far and have never had any problems with the payment being different from what was quoted. I just sent in my third buyback. I'm anticipating it going smooth as well. |
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| Feb 2010 |
Very satisfied with the service, shipping to payment about 2 weeks and that included Christmas and New Years in between. Received full price via paypal. The only thing that would have made this a better transaction would be e-mail notification that they received the book. I would definitely use them again in the future |
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| Feb 2010 |
TOTAL SCAM!!!. bookbyte sent me a return shipping label with a delivery confirmation number that USPS can not track so they can claim they never received my books. sellers BEWARE!!!. I will file a complaint with the better business bureau in OREGON, i have lost $270 worth of books. they get no rating, TOTAL FRAUD TOTAL SCAM!!!!, and any positive feedback is simply the scam representatives trying to disarm the negative feedback. |
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| Feb 2010 | I had a good experience with bookbyte. They paid exactly what was quoted, and they also paid 10% extra (for shipping the books in within 1 day). Payment (through paypal) was prompt. |