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| Rating | Date | Comments |
| Feb 2012 | Paid less than quoted price, even though book isbn was exact and book was in like new condition and as described. No explanation for why they paid less. No response to email query. Two stars instead of one, because they were prompt. I doubt I will send them any more books. | |
| Feb 2012 | TextbooksRUs is the #1 place to sell books! I have sold A LOT of books with them. Never a single issue. Payments are super fast and they send emails all throughout the process. Definitely would recommend them! | |
| Jan 2012 | Don't be afraid to sell your books here. This buyer offers fast payment and 1st class customer service! | |
| Jan 2012 | Received payment quickly via check for the quoted value for multiple books. Excellent service. | |
| Jan 2012 | Super fast every time!!!! | |
| Jan 2012 | absolutely the very best book buyers on line!!!I have never had a problem with textbooksrus.com. fast to pay which is always great!! | |
| Jan 2012 |
Very good service, got paid what I was quoted for, very quickly! Awesome Website! |
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| Jan 2012 | Textbooksrus is a great place to sell books. I sent them an "almost new" book and got paid with my quoted price. They kept me updated with the status of my buyback and payment was fast! | |
| Dec 2011 | Excellent service! I received exactly what I was quoted for my books. I sent my books back during the Christmas holidays and still received my paypal payment in a timely manner. I loved the fact that I was notified when my books were received and when my payment was being issued. Will definitely do business with them again and I highly recommend them to anyone!! 5 STARS!!! | |
| Nov 2011 | I have used them many times - they always pay fast and the exact amount quoted. Never had any problems | |
| Oct 2011 | Very prompt communication, quick acceptance of all my books even those I wasn't sure about. Check was delivered very very quickly! Will do business with again! | |
| Oct 2011 | This is the third time I have sold books to this company. I have had nothing but great results. I always receive an e-mail the minute they receive the book, then an additional e-mail when the buyback has been evaluated and the amount of the expected check to be cut. Had a check in the mail in about a week. I will definitely use this company again. | |
| Oct 2011 | very fast payment good quotes | |
| Oct 2011 | very good first time experience with them. Fast payment. | |
| Sep 2011 |
First time buyback and Textbooksrus user. The whole process start to finish, was really effortless. Shipped about 40lbs of books on Monday, Paid on Wednesday! This Firm knows what they are doing and kept me informed by email, all steps of the way. Definitely 5 Star Service all around!!!!!!!!!!! |
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| Sep 2011 | Sent out my books on friday and recieved a check on monday!quick service and promised amount was given. | |
| Aug 2011 | Great service and I would definitely use them again! I placed my buyback order on Fri the 12th, they emailed when they received my books, as well as when they were sending me my check. My check was for the amount I was quoted, and I had got it in the mail on Mon the 22nd. No complications, and speedy service. :) | |
| Aug 2011 | Quick, prompt payment including email messages when shipment was received and then when processed....and good price. | |
| Aug 2011 | This is the REAL DEAL! I cannot believe how quickly I was paid. I sent the books in on Monday morning (FREE shipping via FedEx). They received the books on Wednesday and I got money in my paypal account by Wednesday afternoon! Very helpful e-mail updates throughout the process, so I was not left wondering if my books got there or when I would get paid. The prices they gave me was also usually the highest quoted by any on-line buyback company. Wish I had known about this company before my final semester @college. THANK YOU SO MUCH, textbooksrus! | |
| Jul 2011 | On June 1st I sent both moola4books and textbooksrus some of my old textbooks. Textbooksrus very promply paid me the full price that they said they would, and I was incredibly impressed. Considering 2 months later I still haven't recieved a cent from the other vendor, this is even more impressive for textbooksrus. I definitely reccomend using textsbooksrus, you'll get a fair price and you'll get your money surpisingly quick. | |
| Jul 2011 | Said book was water damaged but they sent it back has no water damage just triing to scam me out of money that they did not wanna pay dont use these guys i wont anymore my self | |
| Jul 2011 | fast and great service! | |
| Jun 2011 | Great vendor. Have sent a couple of orders to them, payment always quick and in full. Customer service is responsive to questions | |
| Jun 2011 | I had a great experience! Textbooksrus.com offered the highest amount of any vendor on many of my old textbooks. I was paid the price quoted for every book I sent. My check arrived quite quickly. I was very pleased and would gladly do business with them again. | |
| May 2011 | I've sold several books back to Textbooksrus.com They're quick to check in my books and quick with payment. I had absolutely no problems! | |
| May 2011 | I have sold to textbooksrus.com several times and I have never had a problem. I send in the books and they pay me the exact amount they quoted. | |
| May 2011 | Gave the exact quoted price, even for a couple of books that had some obvious cover damage and weren't in "brand new" condition. Shipping to the facility was very fast via FedEx (2 days from NY); shipped books on 11 May and received payment on 17 May. | |
| May 2011 | I received payment via paypal in record time and for the exact amount quoted. I have done business with them 3 times and each time they were fast, accurate, and hassel-free. Highly recommended even if they offer less for the books, at least you get what they offer and get your payment in a timely manner, unlike other vendors I've worked with. | |
| May 2011 | Very fast shipping. Took about 3 days. Received payment same day. Paid exactly what was quoted. | |
| May 2011 | I have used textbooksrus 3 times in the last month! I really like the fact that they will pay for fedex shipping. All three orders I sent were processed right away and I got the prices quoted by them before I shipped! I also had a question that I sent them and they answered in 24 hours! 5 STARS ALL THE WAY! | |
| May 2011 | I was very unhappy with this company. I sent them 2 books, one was for about $20.00 and one for under $2.00. Both were fine and I got paid $1.65. When I checked into it they said it moldy and had no value. It was not moldy and it most certainly had value. I don't understand how these companies can get away with this. They can just take your book and say too bad! I wanted my book back and they did not respond to my email. If I am willing to pay to have my book shipped back then I should get my book back! I feel like it was stolen! After books are shipped you just have to cross your fingers and hope they pay you and I am talking about all of them! Well at least the ones I've used. I don't like this helpless feeling at all and I would like to see some accountability on their end. | |
| Apr 2011 | This was my first time selling books and I was pleased with their service. Payment via check was quick and all books were purchased at the prices quoted. Would definitely recommend. | |
| Apr 2011 | I give this Company an A++. Good prices and service so quick you will be amazed. I have sold them multiple times and have never had a problem. $$$ | |
| Apr 2011 | Didn't pay the quoted price. Confusing account interface. If selling back multiple orders, doesn't provide order # with payment. Slow to respond to customer inquiries. | |
| Apr 2011 | TextbooksRus was great. Books arrived on the 4th and I got an email confirming their delivery, confirming their checkin, and confirming payment to my paypal all that day. They work super fast and paid the quoted price. I would deffinately recommend. | |
| Mar 2011 | I got the full price quoted on all the books I sent them. Turnaround time of 6 days from books mailed to payment received. Very fast! | |
| Mar 2011 | Only sold two books to them, so other vendors' prices may be a bit better. But they were the first of 7 separate vendors to whom I sold at one time to pay me. Can't argue with that! | |
| Feb 2011 | Bait and switch. BookScouter gives a quote for a certain book buy from textbooksrus for $22.50. When I go to their site, they are only offering $9.50 for the book. I go back to Bookscouter an hour later, Textbooksrus are STILL quoted as paying $22.50 for the same book. I've been noticing several book buying companies doing the same thing to drive you to their site. I have sold books to them in the past, but now I am inclined to just ignore their quotes. | |
| Feb 2011 | I've sold to them a few times. They have always given me 100% of my money and quickly. I've used a few places so far this is the best. | |
| Jan 2011 | Very happy with this company. They offered a good sellback value for many unwanted, but well cared for academic books. Site was no problem to use and payment was prompt. Will definitely do business with them again. | |
| Jan 2011 | Sent books to them on Monday, they received them Wednesday, paid on Thursday. Excellent tracking by FedEx and no surprises. | |
| Jan 2011 | Great Service! I was able to track my shipment and they sent a receipt of my books via e-mail. | |
| Dec 2010 | Horrible company. Sent them three books,and they took the two that paid less than a dollar, but the one that was worth $22, they said was damaged. I know that it was by far the best looking book I sent them. I barely opened, and they claimed water damage. The other books were not water damaged, and I know that one book had a ripped cover, that they bought. Shady company...am waiting to hear if they will send me my book back. Just want the money!! How horrible!! | |
| Dec 2010 | I sent 25 books totaling $50. My first reply was to tell me that I forgot to put 19 of the books in the box. I sent 8 other boxes to different companies and although not all books were accepted, at least they admitted getting them. Nothing was said about damage to the box, so I am left to assume that they are just thieves. I would strongly suggest not doing business with people who would think nothing of stealing children's Christmas money. The books that made it to them were, of course, the cheapest copies. The text books were mysteriously missing. | |
| Dec 2010 | Great price on my textbook - very fast payment. | |
| Dec 2010 | Superfast payment. Got the check like 5 days later. | |
| Dec 2010 | The company does exactly what they say on their website. I sent some books, they sent me some $. No deductions and no delay. | |
| Nov 2010 | I received a quote from them on an old textbook that was much higher than any of the other quotes. I shipped with the free, insured FedEx label they gave me the same day. A few days later I had my check and it was for the exact amount they quoted!! Excellent, Fast Service! Can't wait to come back! | |
| Nov 2010 | Excellent service! I have made several books to them and they have always paid the quoted price. They also are often the highest paying buyback site, particularly for textbooks. The fedex option for shipments valued at over $25 was great too! Payment was prompt and it was easy to track the status of the shipment. | |
| Nov 2010 | Excellent Company! Transaction completed in 3 days. This is the best company I have dealt with and I sell to at least 4 other companies. | |
| Nov 2010 | I had one book I sold. They paid for FEDEX for free and 3 days later I had the payment sent to my Paypal Account! Simple, Easy, Fast!! | |
| Nov 2010 | My number one book supplier,Best prices, Fast Payment..i would recommend them pronto to everyone in town, city,state ..all over! | |
| Nov 2010 |
Stay away from TextbookRus.com. Worst company online. Sent TextbooksRus near mint textbooks. 90% of pages unopened. They returned 2 of them telling me they were damaged. This damage was done while they were in their possession or in transit with Fed Ex. I filed a complaint with the BBB and a claim with Fed Ex. In the end, I still have my damaged textbooks and no money. TextbooksRus is the worst company I have dealt with online. Stay away from TextbookRus.com. |
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| Nov 2010 | Love this site. It was easy to used and I got my payment in a timely manner. | |
| Oct 2010 | Gave me a quote for a book, but paid zero for it, claiming it was "open" whatever that means. No indication on the website about it needing to be in any special condition. Quote was given for a Used book so it isn't a matter of whether it is new or wrapped. Book was in unused brand new condition, so there is no indication of being in poor condition. I contacted them through their website about this, and did not receive any response. | |
| Oct 2010 | They are prompt in checking books in and sending the check to me. Although they stated that some of my books were not as good as they thought they should be, they did not send me as much money as I had been quoted. Unless the books were damaged in shipment, I feel that they were no totally fair with me. I am happy with they prompt service. | |
| Oct 2010 | Pretty decent experience. Payment seems a little slow to arrive. They did pay me the full amount quoted even though I thought one of my books might not be good enough. | |
| Aug 2010 | Every selling experience has been perfect. I like the option of using FedEx. | |
| Aug 2010 | Great book buyer. have used this company for 2 years. never had an issue. highly recommended. | |
| Aug 2010 | Wow. I completed my buyback order on Sunday night. Got my box of books to the UPS drop-off by 5:00 PM Monday afternoon. I got an email that the box was received at the TextbooksRus warehouse on Wednesday around noon. By 2pm the same day I had my full payment in my PayPal account. That is less than 48 hours between dropping off my books and receiving payment. | |
| Jul 2010 | Very good service, sent many books to them, never had even a smallest problem with getting the money on time. Highly recommend this company!! | |
| Jul 2010 | I love selling to this company. Shipping is free and fast; price quotes are better than most and very accurate; payment is processed quickly, and emails are answered promptly. I highly recommend them and will continue to do business with them regularly. Thank you TBRU for your excellent service! | |
| Jun 2010 | Don't use this website! They quoted me a higher price for my books than other websites, which made me choose them. However, once they received my books (which were in excellent condition), they paid me less than half of what was quoted and proceeded to ignore all the emails I sent them regarding this. Their website is a scam and unless you want to get ripped off and tricked, use a different website! | |
| Jun 2010 |
Based on my 5+ dealings with Textbooksrus, I highly recommend them because: 1) Their buyback prices are usually much higher. 2) They pay quickly via Paypal, usually within 1-2 day of receiving your packages. 3) They pay for FedEx shipping regardless of buyback amount (most textbook buyers require a $50 minimum buyback) 4)They respond quickly to email inquiries. |
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| Jun 2010 | Used to be happy with their buyback process but I have had problems with them lately with the past few transactions. They declared my books were used even though they were in never read, mint condition. And then deducted here and there for each book quote even though when I was filling out the online book quote originally, the price for most of my books were the same for New Condition and Used Condition! Also claimed I shipped a book to them that wasn't in their system and so they did not pay me for that book, which was a lie! This company will also not be receiving any more shipments from me. | |
| Jun 2010 | Excellent service! Free fedex shipping is a bonus. I got exactly the amount in my quote and got my check in the mail exactly 1 week later. | |
| Jun 2010 | Great place to sell books to. Sent books out on a Wednesday and had payment in pay pal on Friday! | |
| Jun 2010 | I sent books to several companies at the same time, and this company was one of the quickest to pay. They also paid the amount quoted. Great experience. I will use them again. | |
| Jun 2010 | Have used TEXTBOOKS R US a few times. VERY fast turnaround. The site is easy to use and my payment was accurate and fast. | |
| Jun 2010 | Satisfied. I got my check very fast. The only complaint I have is, they took off ten dollars from the quoted price even though my book was perfectly fine. | |
| Jun 2010 |
I use this company regularly via the Abebooks.com interface. Good communications, fast check-in & payment. Have had very few books rejected. Only reason that I won't give it a full five-stars is because you can leave books in the buyback basket for several days (or more) but the final quoted price can fluctuate daily, which can be a bit confusing/annoying ... although this CAN work in your favor sometimes if the price goes UP a bit! Once you finalize your shipment, they do pay the quoted price upon receipt. |
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| Jun 2010 | I did a buyback with them for two books. I got a message back saying that one of the books flashcards were all torn up. It was a blatant lie! All the flashcards were perfectly intack. First of all they didn't ask for any extra flashcards or anything. So they said because of the flashcards being torn up they were just going to throw the book away. I e-mailed them and never got an answer back. So there went 40 dollars down the drain. | |
| May 2010 | I have sent this company several small lots of books and they have paid quickly and the full amount quoted each time. I sent them a very pricey textbook one week ago, using their FedEx shipping system, and received payment from them today, again for the full amount quoted. For me, they have been a reliable buyer and I will continue using them. | |
| May 2010 | textbookrus is buy far the best buyer for speed and price of text books. | |
| May 2010 | I had a problem with them last year when they claimed a shipment of 11 books only had one arrive. Then two weeks ago I sent another shipment that had a duplicate textbook in it and they counted it as one. They must have someone in receiving that is making a bundle on what they turn around. They will no longer receive any more shipments from me. | |
| May 2010 | Great shipping with Fed Ex. Great web site with info on your order's progress. Fast pay. I have used many of these sites and this is the best by far. | |
| May 2010 | I sent them 11 books, well packed in 1 box. 10 were accepted at the quoted price. The remaining 1, which was in good used shape was marked as having it's binding in bad condition, so I lost $2 on that. I'm very happy with this transaction. They sent emails as the box was received and when payment was posted. | |
| May 2010 | A wonderful site to sell your books to. Fast payment, no problems at all. I wish all vendors were like this! | |
| May 2010 | This being my first time selling books over the internet, I was very pleased with the great service provided. Would recommend to anyone to do business with! | |
| May 2010 | Great buyer!!! Gives prepaid shipping label for FedEx that can be tracked. Check sent 1 or days after book was received by them. I thought they bought the book at a very high price. Great buyer! | |
| Apr 2010 | This is my favorite place to send books. They have always paid exactly what they quoted, the FedEx shipping is fast, and payments are sent VERY fast. | |
| Apr 2010 | Excellent company. Shipped books on a Wednesday. Received payment on Saturday...3 days later!! | |
| Mar 2010 | Very fast transaction! Paid as quoted! | |
| Feb 2010 | Excellent company. Delivered as promised in a timely manner. | |
| Feb 2010 | I have had only positive experiences with this company. I've always received the amount quoted, and quickly. | |
| Feb 2010 | I had used this site for several years without a problem, and then I got the "no payment because the books were water-damaged" treatment mentioned in three other reviews here. My books were brand new, right out of the shrink-wrap, and were definitely not damaged in any way when I shipped them by Fedex. I asked TextbooksRus to help me file a claim with Fedex and they replied that the shipping carton was not wet or damaged! TextbooksRus is either deliberately scamming or it has an unacknowledged problem in their receiving department. Until they correct this problem and send me the $92 they owe me I will not do business with them again, and I recommend you don't either. | |
| Feb 2010 | Good company to do business with. Payment in about a week. No problems. |